Privacy Policy

1. Introduction

D.F. SRL ("we," "us," or "our") is committed to protecting the privacy and personal data of all visitors to our website and participants in our coaching education programs. This Privacy Policy explains what personal information we collect, why we collect it, how we use and store it, and the rights you have regarding your data.

D.F. SRL is a company registered in Italy with its registered office at Via San Pietro 16/18 20, 40064 Ozzano dell'Emilia (Loc. Maggio), Italy. We operate as the data controller for the personal information collected through this website.

This Privacy Policy is governed by the European Union General Data Protection Regulation (GDPR – Regulation EU 2016/679), the Italian Legislative Decree No. 196/2003 (as amended by Legislative Decree No. 101/2018), and other applicable Italian and European data protection laws.

2. Data Controller

The data controller responsible for processing your personal data is:

3. What Personal Information We Collect

We may collect and process the following categories of personal information when you interact with our website:

3.1 Information You Provide Directly

• Full Name: Collected when you complete a contact or inquiry form on our website.
• Email Address: Collected to respond to your inquiries and provide information about our coaching education programs.
• Phone Number: Collected when you voluntarily provide it through our contact form to facilitate communication.
• Program Preferences: Information about which coaching program you are interested in, as indicated in your form submission.
• Learning Format Preferences: Your preferred format for participation, as indicated in your inquiry.
• Messages and Comments: Any additional information you choose to share when completing a contact or inquiry form.

3.2 Information Collected Automatically

• IP Address: Your Internet Protocol address may be collected automatically when you visit our website.
• Browser and Device Information: Information about your web browser type, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on pages, referral sources, and navigation patterns on our website.
• Cookie Data: Information collected through cookies and similar technologies, as described in our Cookie Policy.

4. Why We Collect Your Information

We collect and process your personal information for the following purposes and legal bases:

5. How We Store and Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption across all pages of our website.
• Server-side validation and secure processing of form submissions.
• Access controls limiting who within our organization can view personal data.
• Regular review of data processing and storage practices.

Personal data collected through our website is stored on secure servers. We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Italian and European law. Contact form submissions are typically retained for no longer than 24 months after the inquiry has been resolved, unless a longer retention period is required by law or by an ongoing contractual relationship.

6. How Form Submissions Are Processed

When you complete and submit a form on our website (such as a contact or program inquiry form), the information you provide is transmitted securely and delivered to our team via email at [email protected]. We use this information exclusively to respond to your inquiry and provide relevant information about our coaching education programs.

Form submissions require your explicit consent. By checking the consent checkbox on the form, you acknowledge that you have read and agree to this Privacy Policy and consent to be contacted by D.F. SRL in response to your inquiry. You may withdraw your consent at any time by contacting us at the email address provided above.

7. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and to analyze website traffic. Cookies are small text files that are stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies: These are necessary for the website to function properly and cannot be switched off.
• Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Preference Cookies: These allow the website to remember choices you make (such as cookie consent preferences) and provide enhanced functionality.

For detailed information about the cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.

8. Sharing of Personal Data

We do not sell, rent, or trade your personal information to third parties. We may share your personal data only in the following limited circumstances:

• Service Providers: We may engage trusted third-party service providers (such as hosting providers or email delivery services) who process data on our behalf. These providers are bound by data processing agreements and are required to comply with GDPR and applicable Italian data protection law.
• Legal Requirements: We may disclose personal data if required to do so by Italian or European law, or in response to a valid legal request from a competent authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction, subject to applicable data protection laws.

9. International Data Transfers

As D.F. SRL is based in Italy and serves participants in Canada, some personal data may be transferred between Italy and Canada. Any transfer of personal data outside the European Economic Area (EEA) is conducted in compliance with Chapter V of the GDPR, using appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or relying on an adequacy decision where applicable. Canada has been recognized by the European Commission as providing an adequate level of data protection for transfers to organizations subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

10. Your Rights

Under the GDPR and applicable Italian data protection legislation, you have the following rights regarding your personal data:

• Right of Access (Art. 15 GDPR): You have the right to request a copy of the personal data we hold about you.
• Right to Rectification (Art. 16 GDPR): You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Art. 17 GDPR): You have the right to request the deletion of your personal data, subject to applicable legal retention obligations.
• Right to Restriction of Processing (Art. 18 GDPR): You have the right to request that we limit the processing of your personal data under certain circumstances.
• Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object (Art. 21 GDPR): You have the right to object to the processing of your personal data based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days, as required by the GDPR.

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) if you believe that your data protection rights have been violated. The Garante can be contacted through its official website or at its offices in Rome, Italy.

11. Children's Privacy

Our website and coaching education programs are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information from our records.

12. Third-Party Links

Our website does not contain links to third-party websites. If any such links are added in the future, we will not be responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Continued use of our website after any modifications constitutes your acceptance of the updated Privacy Policy.

14. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of Italy and the European Union, including the GDPR (Regulation EU 2016/679) and the Italian Legislative Decree No. 196/2003 (as amended). Any disputes arising from or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of Bologna, Italy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us: